We will normally be deliver to you within 10 working days. Once your order has been placed an approximate delivery date will be confirmed. By prior arrangement it is possible to arrange for the driver to call you approximately one hour prior to your delivery. Deliveries are made Monday - Friday between 8.00am and 7.00pm. Please help to ensure your delivery goes as smoothly as possible by advising of any difficult access points or parking / delivery restrictions.
Please ensure that you prepare for your delivery by ensuring that there is adequate access. Please note that we are unable to remove old beds and mattresses for health and safety reasons. All items are self assembly unless otherwise stated.
Please note that if you order a next day delivery bed or mattress it will be delivered by a one man carrier service to your door.
Please call 01243 823999 with any questions.
Please note: We are able to deliver to the UK mainland only, regrettably we are unable to deliver to Ireland and the Channel Islands.
Returns Policy
If you are not happy with your purchase for any reason you can return it to us and we will refund you with the amount paid for that item less any reductions which may be applicable.
Returns must be notified to us within 7 days of the purchase date and items must be unused, free from defects and returned in their original packaging.
Due to hygiene reasons we are unable to accept back any mattresses that have been removed from the original packaging.
Once we have received any returned items and checked them we will refund your money, less any shipping costs.
Returns Procedure
Please contact us within 7 days to let us know you are returning any items. We will need to know your order reference, the model name and size of the model you are returning and the date you ordered.
You may deliver the goods back to our warehouse or alternatively we can arrange collection at a minimum cost of £50 which we will deduct from the refund.
Please note this returns policy does not apply to items that have been specifically tailored to your requirements or special order items which may be subject to a restocking fee..
